Reference

Read the dimensi303 Privacy Policy

The dimensi303 Privacy Policy explains how we handle your account details, wallet references and device signals when you use our Indonesia service.

Clear data purposesWallet-aware account recordsPolicy access anytime
dimensi303 Read the dimensi303 Privacy Policy
CONTACT ROUTES

Reach us about your policy questions

A clear contact route matters when you want to understand a privacy decision rather than troubleshoot a lobby screen. From your account help area, send the email or message route shown there and include the account identifier connected to your request. We may ask you to confirm ownership before discussing personal data. If a DANA receipt, QRIS reference or wallet status appears in your request, keep that record ready so we can match the correct account event without asking for unnecessary details.

Team online

Account privacy request

Use the account help path to ask what personal data is held for your dimensi303 account, why it was collected, or which policy section applies to a phone verification event.

Wallet record query

Mention the relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference when asking about payment data. We use that detail to locate the correct record.

Security concern

If you notice an unfamiliar sign-in or device record, contact account help promptly and avoid sending a password or full wallet credentials. We first confirm account ownership through the available security steps.

DATA PRACTICES

Explore how we handle your details

Privacy work continues after an account is opened: we limit access to account records, separate payment references from unnecessary profile details, and retain logs for operational and security…

Account records

We use the details needed to create and maintain your account, including your contact route and phone verification result.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may include a reference, amount status or time marker.

Cookies and devices

Cookies and device signals can help keep a sign-in session working, remember selected settings and identify unusual access.

Account security

We apply access checks around phone verification, sign-in events and privacy requests.

Retention choices

Some records remain for service, security, dispute handling or legal needs, while other details may be removed when no longer…

Change requests

To request correction, deletion or clarification, contact account help with a usable account identifier and the specific record involved.

Check answers before opening your account

These Privacy Policy answers cover the searches we hear most often before account creation, wallet linking and phone verification. If your situation involves a particular DANA receipt, device record or account action, use the contact route in the policy area and describe only the detail needed for us to locate it.

It covers account details, phone verification, device signals, cookies, security logs, payment references and messages sent to account help. It also explains why we use those records, how retention works and how you can request access, correction or deletion where local law permits.

We may collect the contact details you submit, your phone verification result, sign-in and device signals, security events, and records connected with account activity. DANA, OVO, GoPay, QRIS, bank transfer or virtual account references may also be recorded for reconciliation.

Cookies and device signals can keep your session available, remember account settings and help identify unusual sign-in behaviour. They do not make a game such as rajabingo or Fishing God a reason to collect unrelated personal details.

Yes. Send a correction request through account help with your account identifier and a short description of the inaccurate field. We may confirm ownership before changing personal data, then assess the request under the Privacy Policy and local legal requirements.

Contact account help and specify the account records you want removed. We assess deletion requests where local law permits, but some security, transaction or dispute records may need to remain for a stated operational or legal reason.

The Privacy Policy applies to the personal data handled through the service for Indonesian account activity, including wallet references and phone verification. Access and eligibility depend on local law, so use is available only where local law permits.

Keep the relevant QRIS, DANA, OVO, GoPay, bank transfer or virtual account reference and contact account help. We can use that identifier to locate the account event, while you should remove passwords, one-time codes and unrelated personal details from your message.